Our Two Year Rose Guarantee

At Henry Street Rose Nursery, there is nothing we want more than for your roses to thrive. With over 130 years of family experience growing some of the finest roses in the country, we take enormous pride in the quality of every plant that leaves our nursery.

However, we also know that roses are living plants, and even the healthiest specimen can occasionally struggle with the stresses of transplanting, changes in soil, or the unpredictability of the British weather. It is a reality of growing that no nursery — however experienced — can fully guard against.

That is why we back every rose we sell with our two year guarantee. If your rose fails to establish within two years of purchase, we want to hear from you.

What our guarantee covers

Our two year guarantee applies to roses purchased directly from Henry Street Rose Nursery. If your rose has died or failed to establish despite being planted and cared for in reasonable conditions, we will do our best to put things right.

Help us help you

To give your rose the very best start, we always recommend:

• Planting in a well-prepared bed with good drainage
• Avoiding waterlogged or heavily shaded positions
• Feeding and pruning in line with our care guidance
• Watering regularly during dry spells in the first season

Our team is always happy to offer advice — if you're unsure whether something is wrong with your plant, or simply want guidance on care, please don't hesitate to get in touch before making a claim. Often a little expert guidance is all a struggling rose needs.